Dedicated Account Manager
We’re looking for a proactive and organized Dedicated Account Manager to manage and maintain client accounts and digital assets. You will serve as the main point of contact for clients, ensuring their websites, profiles, and other online assets are up-to-date, secure, and performing well.
Key Responsibilities:
Required Experience:
- 1-3 years of experience in account management, client services, or virtual assistant roles
- Experience managing websites, social media profiles, or digital assets is a plus
Required Skills:
- Strong organizational and multitasking abilities
- Excellent communication and client management skills
- Ability to monitor and maintain websites, social media, and online profiles
- Problem-solving mindset with attention to detail
- Ability to coordinate with design, marketing, and development teams
Preferred Skills:
- Basic understanding of website maintenance and troubleshooting
- Ability to assist with updates, uploads, and content management
- Familiarity with SEO and digital marketing basics
- Time management and prioritization skills
Soft Skills:
- Strong communication and interpersonal skills
- Proactive problem-solving approach
- Detail-oriented with excellent organizational skills
- Ability to manage multiple clients and priorities effectively
- Client-focused mindset with a commitment to excellent service
- CMS platforms like WordPress
- Social media platforms: Facebook, Instagram, LinkedIn
- Project management tools: ClickUp
- CRM tools: GHL, Zapier
- Google Workspace (Docs, Sheets, Drive)
Responsibilities:
- Serve as the primary point of contact for assigned clients
- Manage and maintain client websites, ensuring they are updated and secure
- Monitor client profiles on social media, directories, and other digital platforms
- Coordinate with internal teams for content updates, campaigns, and technical support
- Assist clients with routine requests and follow-ups, similar to virtual assistant tasks
- Track tasks, deadlines, and deliverables to ensure timely completion
- Identify opportunities to improve client assets, performance, and engagement
- Provide regular updates and reports to clients on the status of their assets
What We Offer:
- Opportunity to work closely with clients and lead their digital asset management
- Collaborative and supportive team environment
- Professional growth and learning opportunities
- Exposure to multiple digital platforms and client projects
